Sometimes we have to split order shipments between multiple warehouses depending on stock availability. When we ship out each package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. Be sure that all of the items in your order have shipped already.
If you are having trouble viewing this information or if your shipments shows a status of "delivered" and you have not received it, please contact customer service for assistance by clicking on the submit a ticket button above.