Hassle Free 30-Day Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund minus original shipping cost. We'll also pay the return shipping costs if the return is a result of our error.
Packing and Sending Your Return
- Once you have received your Return Merchandise Authorization, pack the items securely in a box or package. You can use the package the items arrived in or another box/package, if you prefer. Please ensure all old shipping labels and bar-codes have been removed.
- Affix the shipping label from the shipper of your choice securely to the outside of the box/package.
- Send your Return to us using an insured or track-able shipper that is most convenient for you.
Please note: Some items are non-returnable. Be sure to check the item description for notes regarding this. Torsion springs and control boards are non-returnable items.