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Order Status

Has my order shipped?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If it has been a few days since you placed yo...
Thu, 8 Jun, 2017 at 1:44 AM
How do I change quantities or cancel an item in my order?
Since our turnaround time on packages is so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend calling us immediate...
Wed, 22 Mar, 2017 at 12:41 PM
How do I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking informa...
Wed, 22 Mar, 2017 at 12:43 PM
My order never arrived.
When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will fi...
Wed, 22 Mar, 2017 at 12:46 PM
An item is missing from my shipment.
Sometimes we have to split order shipments between multiple warehouses depending on stock availability. When we ship out each package, an automatic email wi...
Wed, 22 Mar, 2017 at 12:49 PM
My product is missing parts
Firstly, please accept our sincerest apologies.  We try really hard to make sure everything is perfect but mistakes can occasionally happen.  Please contact...
Wed, 22 Mar, 2017 at 12:52 PM
When will my backorder arrive?
Backordered items are those which are temporarily out of stock in our warehouse. We constantly receive shipments of our products, so your item will usually ...
Wed, 22 Mar, 2017 at 12:53 PM