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FAQ

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I need a torquemaster spring tube. Where can I get one?
We don't sell the tube. We only sell the springs and other replacement parts. If you need the full tube, you may have to find a local Wayne Dalton deale...
Fri, 26 Oct, 2018 at 10:49 AM
I have two springs on my Torquemaster system for a door weight of 99lbs, you only offer a single spring for this weight. What do I select?
Torquemaster springs are made differently now than they used to be, so we don't have a double spring set for that size anymore. You will have to conver...
Fri, 26 Oct, 2018 at 10:57 AM
Can you purchase the cable by itself for Torquemaster springs?
The cable is not sold separately for the Torquemaster drums. You can only purchase it preinstalled on the drum assembly kit - https://www.waynedaltonparts.co...
Mon, 29 Oct, 2018 at 1:20 PM
Where can I order a window insert for my garage door?
Check with the manufacturer to find a local dealer to get window inserts from. We do not carry these at this time.
Thu, 1 Nov, 2018 at 1:23 PM
How can I get the old broken springs out of the tube?
To remove the old springs you may need to push them out from the opposite side with a broom handle or rod. There is nothing holding them in the tube other th...
Thu, 1 Nov, 2018 at 1:24 PM